Six Carter Offices Named to 2019 SHPBest List
June 25, 2020 -
Strategic Healthcare Programs (SHP), a healthcare data analytics and benchmarking organization, has recognized six Carter Healthcare offices in their 2019 SHPBest program.
Our Brady, Texas, office earned the SHPBest Premier Performer Home Health Patient Satisfaction Award. This award is given in recognition of achieving an overall score that ranked in the top 5 percent in the SHP national HHCAHPS (Home Health Compare) benchmark.
Our Ardmore, Okla.; Greensburg, Pa.; Lawton, Okla.; New Braunfels, Texas; and Steubenville, Ohio, offices all earned the SHPBest Superior Performer Home Health Patient Satisfaction Award. This award is given in recognition of achieving an overall score that ranked in the top 20 percent in the SHP national HHCAHPS benchmark.
Additionally, to be named to the SHPBest list, each home health provider must score better than or equal to the SHP national average for each of the five publicly reported HHCAHPS quality measures, as measured from the patient’s point of view.
The SHPBest program was created to acknowledge home health providers that consistently provide high-quality service. Award recipients were determined by reviewing and ranking the overall satisfaction score for more than 3,000 home health providers for calendar year 2019.